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The Business Writing Pocketbook
The Business Writing Pocketbook
Our Price: $12.95

The Communicator's Pocketbook
The Communicator's Pocketbook
Our Price: $12.95

The
Communicator's Pocketbook covers the dynamics of communication, how to
be effective, likely barriers, styles of communication and technology at
work. The book concludes with a series of checklists that will enable
you to take stock of your communications skills and shortcomings and to
put these into context at both an organizational level and a group or
team level.
The Assertiveness Pocketbook
The Assertiveness Pocketbook
Our Price: $12.95

In The Assertiveness Pocketbook author Max Eggert looks at the reasons for non-assertive behaviour and the differences between assertive, aggressive and passive behaviour. Packed full of good advice on how to overcome self-defeating beliefs, and deal with often-occurring problem situations. With activities to help develop assertiveness.
The Workplace Politics Pocketbook
The Workplace Politics Pocketbook
Our Price: $12.95

His Workplace Politics Pocketbook
explains how this is done. He identifies the four main types of
political ‘animal’ – the clever fox, the wise owl, the innocent sheep
and the determined mule – describing their behaviour patterns and
explaining how to develop the essential skills of political astuteness.
The Balance Sheet Pocketbook
The Balance Sheet Pocketbook
Our Price: $12.95

The Balance Sheet Pocketbook begins by constructing a model to show
how money works within a business, i.e. where funds come from and how
they are used. The structure of the balance sheet and the profit and
loss reports are then examined and explained within the context of this
model. Common misconceptions are frequently highlighted and financial
jargon is clearly unraveled.
The Managing Your Appraisal Pocketbook
The Managing Your Appraisal Pocketbook
Our Price: $12.95

The Managing Your Appraisal Pocketbook is written from the
appraisee's standpoint. It encourages people to take charge of their own
career development by preparing for and properly using appraisals. Its
author is Max Eggert, a management psychologist who specializes in
assisting organizations and individuals to achieve their best.
The Telesales Pocketbook
The Telesales Pocketbook
Our Price: $12.95

The Telesales Pocketbook is full of advice and good ideas for
everyone who uses the phone to generate sales and there are also useful
tips for managers of telesales teams. Thousands of sales people and
sales managers have attended the author's lively and humorous sales and
management seminars.
The Empowerment Pocketbook
The Empowerment Pocketbook
Our Price: $12.95

Empowerment is often confused with delegation and, wrongly, is
often seen as a form of power or authority over another person. The
authors of The Empowerment Pocketbook prefer to liken empowerment to a
license that is issued only after those concerned have proven their
ability and only when the scope and conditions of the activity to which
the license applies are clearly defined.
The Thinker's Pocketbook
The Thinker's Pocketbook
Our Price: $12.95

The Thinker's
Pocketbook examines the many different ways of thinking: positive,
dissatisfied, creative, lateral, logical, bottom-line, over-thinking and
non-thinking, intuitive and magical thinking. There are exercises and
examples - all designed to help you improve your mental flexibility.
The Sales Excellence Pocketbook
The Sales Excellence Pocketbook
Our Price: $12.95

The Sales Excellence Pocketbook explains how to make the
right initial impression, how to discover customer needs, how to present
the best possible case and, crucially, how to close successfully. Also
gives tips and techniques on how to prepare for the sales meeting and
how to follow-up effectively.
The Business Planning Pocketbook
The Business Planning Pocketbook
Our Price: $12.95

The Business Planning Pocketbook (2nd Edition) explains what issues
to address, how to write a business plan, what questions to ask, how
much detail to include and the time-frame to adopt. In the chapter on
planning theory the author identifies eight different planning styles,
followed in the next chapter with a description of the seven stages of
the planning process.
The Motivation Pocketbook
The Motivation Pocketbook
Our Price: $12.95

The Motivation Pocketbook examines the many different theories of
motivation, drawing out the key points and offering management tips for
each one. A useful problem-identifier points the way to the best
theories to use in particular situations.
The Stress Pocketbook
The Stress Pocketbook
Our Price: $12.95

The Stress Pocketbook is full of practical advice on
ways to manage your own stress, and how to help others. Emphasis is on
what to do rather than on theory. The book was voted 'best of its kind'
by the Management Today journal in a review of similar publications.
The Performance Management Pocketbook
The Performance Management Pocketbook
Our Price: $12.95

Performance Management is about getting results, getting the best from people and helping them to achieve their potential. Employee engagement has an important role to play in this, it is about the emotional commitment to the organization and its goals.
The Self-Managed Development Pocketbook
The Self-Managed Development Pocketbook
Our Price: $12.95

The Self-managed Development Pocketbook gives an overview of the
increasingly important process of self-managed development (SMD), in
which individuals take responsibility for, and control of, their own
development. The book looks at the reasons why SMD is growing in
popularity and how it fits into the other organizational processes.
The Creative Manager's Pocketbook
The Creative Manager's Pocketbook
Our Price: $12.95

According to management guru Peter Drucker, 'the enterprise that
does not innovate inevitably ages and declines'. The Creative Manager's
Pocketbook is a treasure-trove of techniques, tools and triggers that
will help you produce creative ideas.
The Facilitator's Pocketbook
The Facilitator's Pocketbook
Our Price: $12.95

This innovative decision-making model is central
to The Facilitator's Pocketbook - a comprehensive guide covering all
stages of facilitation, from planning through to implementation.
Interpersonal skills (including attitudes and values) and session skills
(including energizing and problem solving) are dealt with at length.
The Problem Behaviour Pocketbook
The Problem Behaviour Pocketbook
Our Price: $12.95

You will buy The Problem Behaviour Pocketbook whether you like it or not! The bully is one of a number of bad behavioural types found in the workplace.
The Personal Success Pocketbook
The Personal Success Pocketbook
Our Price: $12.95

According to The Personal Success Pocketbook the definition of success is different for each person. But, however you define it there are ways to help you achieve more of what you want from life.
The Cross-Cultural Business Pocketbook
The Cross-Cultural Business Pocketbook
Our Price: $12.95

This
Pocketbook is for anyone doing business outside his or her country,
whether attending or organizing a multinational conference, making a
presentation to a group of managers from different countries, or being
relocated abroad. Starting with a look at culture and its effects on
working behaviour, the book then reviews ways of developing
communication skills across the culture gap.
The People Manager's Pocketbook
The People Manager's Pocketbook
Our Price: $12.95

The People Manager's Pocketbook uses a practical and effective 'Signs/Reasons/Solutions' structure. Problem areas include: the poor performer, difficult individual, reluctant team player, persistent late-comer, slow learner, isolated individual and unsupportive boss. '...practical and rich in common sense', reported Management Today journal.
The Interviewer's Pocketbook
The Interviewer's Pocketbook
Our Price: $12.95

The Interviewer's Pocketbook is the best book he has written!
It begins by looking at the skills necessary for good interviewing,
specifically: questioning techniques, listening skills and
interpretation of body language.
The Decision-Making Pocketbook
The Decision-Making Pocketbook
Our Price: $12.95

The Decision-making Pocketbook explains how to make balanced choices that address needs and the real issues, choices that minimize risks and add value. It covers everything you need to know on the subject, from understanding the key components of a decision to a framework for decision-making with methodologies and case studies.
The Influencing Pocketbook
The Influencing Pocketbook
Our Price: $12.95

The Influencing Pocketbook examines influencing styles,
how to establish rapport, dealing with different personalities, handling
resistance and, crucially, getting a decision. It lists five easy steps
to influence, eight influencing styles, ten good reasons to build
rapport and four different personality types with influencing techniques
for each.
The Networking Pocketbook
The Networking Pocketbook
Our Price: $12.95

The Networking Pocketbook
details the four basic steps that lead to effective networking
relationships, the so-called LINK: Learning (about needs, ours and other
people's); Investing (making strong contacts); Nurturing (achieving a
deeper relationship); and Keeping (maintaining the momentum). As the
author leads readers through these four basic steps he progressively
describes the seven key competencies needed for effective networking.